After-sales service pledge
1To pay much attention to the details, starting from design to meet customers' satisfaction.
2To provide customers with excellent service in pre-sale and after-sales. Longzhen will provide products information in details and products performance according to clients requirements before your order.
3To provide technical training according to customers' needs.
4To focus on quality following and customer re-visit after-sales.
5To improve products performance and quality according to customer’s suggestion.
6To make initial response within 1 hour after receive any question feedback.
7To send professional and technical service engineer to guide on-site when customer need technical service support.